Refund policy
Return Policy
At ApplePie Clothing Company, we value your satisfaction with our products. If for any reason you are not completely satisfied with your purchase, we are here to help.
Returns
1. **Eligibility for Returns**
- Items must be returned within 30 days of the purchase date.
- Products must be unused, unwashed, and in the same condition that you received them.
- The original packaging and tags must be intact.
2. **Non-Returnable Items**
- Sale items or gift cards are non-returnable.
- Customized or personalized products cannot be returned.
Refunds
1. **Processing Refunds**
- Once we receive your item, we will inspect it and notify you of the status of your refund.
- If approved, your refund will be processed, and the amount will be automatically applied to your original payment method within 5-7 business days.
2. **Shipping Costs**
- Original shipping costs are non-refundable.
- You will be responsible for paying for your own shipping costs when returning an item, unless the return is due to a defect or error on our part.
Exchanges
If you need to exchange a product for a different size, color, or style, please contact us at clhtoday@gmail.com. We will process the exchange based on stock availability.
How to Initiate a Return
To initiate a return, please email us at returns@applepieclothing.com with your order number and reason for the return. We will provide you with instructions on how to proceed.
Contact Us
If you have any questions about our Return Policy, please reach out to us at clhtoday@gmail.com.